Total calls made
3060
Average calls per day
16.7
Total follow-up interviews scheduled
491
Follow-up interview scheduling rate
1 per 6 calls
Average calls per dyad
1.7
Total calls made 2 weeks ago
95
Total calls made last week
85
Percent change between two weeks ago and last week
11.76%
Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
Monday | 807 | 150 | 18.59% |
Tuesday | 614 | 98 | 15.96% |
Wednesday | 396 | 36 | 9.09% |
Thursday | 627 | 105 | 16.75% |
Friday | 616 | 102 | 16.56% |
Time of Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
9-9:59 | 327 | 38 | 11.62% |
10-10:59 | 343 | 58 | 16.91% |
11-11:59 | 321 | 57 | 17.76% |
12-12:59 | 328 | 58 | 17.68% |
13-13:59 | 352 | 60 | 17.05% |
14-14:59 | 311 | 45 | 14.47% |
15-15:59 | 329 | 53 | 16.11% |
16-16:59 | 394 | 62 | 15.74% |
17 | 355 | 60 | 16.90% |
Call Log Responses Overall | Count | Cummulative Count | Percent |
|---|---|---|---|
Interview scheduled | 491 | 491 | 16% |
Language barrier | 15 | 506 | 0% |
Left message | 788 | 1,294 | 26% |
No voicemail box set up | 257 | 1,551 | 8% |
Other | 288 | 1,839 | 9% |
Participant deceased | 14 | 1,853 | 0% |
Participant impaired or disabled | 18 | 1,871 | 1% |
Participant is not eligible | 240 | 2,111 | 8% |
Participant not available | 18 | 2,129 | 1% |
Participant refused/ hung up | 246 | 2,375 | 8% |
Person hung up | 23 | 2,398 | 1% |
Person refused | 21 | 2,419 | 1% |
Scheduled call back | 243 | 2,662 | 8% |
Voicemail box is full | 315 | 2,977 | 10% |
Wrong number | 83 | 3,060 | 3% |